TSD19 - Communicating Technical Information to Non‑Technical Audiences
1194962
Delivery Methods
Hybrid (Online Live and Self-Paced)
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Program Description
Technical expertise only creates value when non-technical audiences can understand you. In this online program, you’ll learn how to cut through the jargon and communicate complex topics to non-technical audiences clearly and with confidence. With the help of real workplace artifacts like dashboards, reports, and presentations, you’ll learn to present data in a way that keeps your audience engaged and makes the immediate business impact of your work clear.
Learning Objectives:
At the conclusion of this program, you will be able to:
- Translate complex technical concepts into clear messages tailored to nontechnical audiences such as executives, customers, and cross functional partners
- Design and explain data visualizations that support insight, action, and business recommendations
- Adapt written communication styles, including summaries, reports, and recommendations, to meet the needs and expectations of different stakeholder groups
- Deliver concise, confident verbal presentations of technical work, including responding to questions, tradeoffs, and uncertainty from nontechnical audiences
- Integrate visual, written, and verbal communication into a single, cohesive narrative that demonstrates the business value of technical work
- Apply these skills to real workplace projects, producing communication artifacts that can be immediately used within their organization
Who Should Attend:
- Engineers, IT professionals, data analysts
- Technical project managers and team leads
- Mid-career professionals preparing for leadership
- Professionals working cross-functionally or client-facing
Instructors/Subject Matter Experts
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Naveen Lalit Kankate is a problem solver and seasoned tech professional with over a decade of experience in data analytics, product management, and computer engineering. He leads a dynamic team in crafting innovative SaaS solutions, bridging the gap between cutting-edge technology and real-world business needs. With a global perspective rooted in his international ventures, including building a successful short-term rental facility in India, Naveen is dedicated to empowering small business owners and shaping the future of sustainable, tech-driven ecosystems.